pk 44 Privacy Policy
This document provides a complete description of how your personal information is collected, stored, used, and kept secure on the pk 44 platform.
Introduction and Scope
pk 44 (referred to hereafter as "Platform", "we", or "our") operates an online gaming and betting service for users in Bangladesh. This Privacy Policy applies to the pk 44 website, mobile application, and all related services.
When you open an account on the pk 44 platform, make a deposit, play games, or use our services in any way, you are considered to have agreed to the terms of this policy. We recommend reading our Terms and Conditions alongside this Privacy Policy.
This policy applies only to users aged 21 or above. No one under the age of 21 may use pk 44's services, and we do not knowingly collect information from them.
What Information We Collect
Various types of information are collected to operate the pk 44 platform. This information comes from two main sources — information provided directly by the user and information collected automatically.
2.1 User-Provided Information
- Name, date of birth, and nationality
- Mobile number and email address
- Username and password (stored in encrypted form)
- National ID card or passport details (for identity verification)
- Payment-related information — bKash, Nagad, Rocket account numbers or bank account details
2.2 Automatically Collected Information
- IP address and device identification
- Browser type and operating system version
- Time spent on the platform, pages visited, and click patterns
- Transaction history and gaming records
- Information collected through cookies and similar tracking technologies
2.3 Information Received from Third Parties
pk 44 may use trusted third-party verification services for identity verification and fraud prevention. Information obtained through this process is also protected under the same policy.
How Information Is Used
Collected information is used only for specific and legitimate purposes. pk 44 does not use any information for unreasonable or irrelevant purposes.
| Purpose | Description |
|---|---|
| Account Management | Registration, login, identity verification, and account security |
| Financial Transactions | Processing deposits and withdrawals, fraud prevention |
| Customer Support | Providing assistance via live chat and email |
| Service Improvement | Analysing platform performance and developing new features |
| Bonuses and Promotions | Sending applicable offers to eligible users |
| Responsible Gaming | Detecting unusual behaviour and providing necessary support |
Data Storage and Security Measures
pk 44 follows industry-standard technology and practices to protect user information. All data is transferred through SSL (Secure Sockets Layer) encrypted connections and stored in encrypted form on secure servers.
4.1 Technical Security
- TLS/SSL encryption for all data transmission
- Application of password hashing and salting technology
- System for detecting suspicious login attempts
- Regular security testing and vulnerability assessments
4.2 Organisational Security
- Only authorised staff have access to specific data
- Every data access is stored in log form
- Confidentiality terms included in agreements with third parties
4.3 Data Retention Period
All data is retained while the account is active. Even after an account is closed, financial transaction records may be kept for a period as required by applicable law. Other data is securely deleted when no longer needed.
Data Disclosure and Third Parties
pk 44 does not sell users' personal information or share it with external organisations for advertising purposes. However, information may be shared in a limited way in the following situations:
- Service Providers: Partner organisations engaged for payment processing, identity verification, or technical support — who operate under strict confidentiality agreements.
- Legal Obligations: Providing necessary information in response to a court order or a lawful request from a government authority.
- Fraud Prevention: Sharing relevant information to stop fraudulent activity.
- Business Transfer: In the event of a merger or acquisition, with prior notice to users.
All third-party partner organisations are required to maintain standards equivalent to this Privacy Policy. pk 44 is not directly responsible for third-party use of information, but works only with trusted organisations.
Cookies and Tracking Technology
The pk 44 platform uses cookies and similar technologies to operate smoothly. Cookies are small data files stored in your browser that make your experience more effective.
6.1 Types of Cookies Used
- Essential Cookies: Required to maintain login sessions and ensure security. Disabling these will prevent the platform from working properly.
- Functional Cookies: To remember your preferences, language selection, and previous settings.
- Analytical Cookies: To understand how users are using the platform, which helps improve the service.
6.2 Cookie Control
Cookies can be controlled or deleted from your browser settings. Please note that disabling essential cookies may prevent some pk 44 services from working properly.
User Rights
Every registered user of pk 44 has certain specific rights over their personal information. Contact our customer support team to exercise these rights.
7.1 Right to Access Information
You may request a copy of your personal information held by us at any time. We will provide it within a reasonable time.
7.2 Right to Correct Information
If there is an error in your information, you may request a correction. Additional verification may be required for changes to certain identity verification details.
7.3 Right to Delete Information
You may request deletion of your account. However, some information may be required to be retained for a set period due to legal or regulatory obligations.
7.4 Right to Object to Processing
You have the right to object to marketing communications or certain types of data processing. On receiving such a request, we will take the necessary steps as quickly as possible.
To learn about responsible gaming and how to set your own limits, please read our Responsible Gaming page.
Protection of Minors
pk 44 strictly follows a 21+ age policy. Information about anyone under the age of 21 is not knowingly collected or stored. Age is verified at registration and also confirmed during subsequent identity checks.
If we are informed that a minor's information exists in our system, that account will be closed immediately and the relevant information will be deleted.
Data Transfer
User information may be stored or processed on servers located in various countries as required to operate the service. Appropriate safeguards are ensured for such transfers, and the receiving party is bound to maintain the same standard of privacy protection.
pk 44 does not share any information with any party that cannot meet the standards of this policy.
Policy Changes and Updates
This Privacy Policy may change from time to time due to changes in services, technological developments, or legal requirements. For significant changes, notice will be sent to the registered email address or posted on the platform.
Continued use of pk 44 after changes are made will be considered acceptance of the new policy. We recommend reviewing this page regularly. To learn more about our company, visit the About Us page.
Privacy Contact
If you have any questions, complaints, or requests to access information regarding this Privacy Policy, please contact us. pk 44's customer support team is available 24 hours a day, 7 days a week in both Bengali and English.
Send privacy-related requests to:
For general support and common questions, visit our FAQ section — answers to many common questions can be found there.
Play safely at pk 44
Your information is secure, your account is safe — play at pk 44 with complete confidence.